FAQ
Help Center
Frequently asked questions from employers.
Straight answers on timelines, skill verification, replacement policy, licensing, and costs. Still stuck? Compliance replies in under 2 hours.
Deployment & TimelineSkills & QualityCompliance & LicensingPricing & GuaranteesWorker Welfare
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Deployment & Timeline
What is the average deployment timeline?+
From demand letter attestation to deployment, our standard timeline is 21-35 days. Urgent requirements for Gulf countries can be processed in 14-21 days thanks to our pre-screened talent pool of 12,000+ candidates.
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Skills & Quality
How do you ensure skill authenticity?+
Every candidate goes through a 3-stage verification: in-house trade test center (ISO certified), third-party skill assessment, and on-camera practical test shared with the employer. We maintain a 98.7% retention rate post 6 months.
Which sectors do you specialize in?+
We cover 70+ sectors with deep expertise in Construction, Hospitality, Security, Facility Management, Logistics, Healthcare, Manufacturing, and Agriculture. Our sector-specific recruiters have 10+ years experience.
Can I interview candidates remotely?+
Yes. All trade tests are video-recorded. We also offer live Zoom interviews, shared shortlists with full profiles, and a client portal for async review and approvals.
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Pricing & Guarantees
What is your replacement policy?+
We offer a 90-day free replacement guarantee for any candidate found unfit or absconding. For skilled categories, we extend this to 120 days. Replacement deployment is initiated within 72 hours of notification.
What are the employer costs?+
We operate on a transparent, one-time service charge model. No hidden fees. Pricing depends on volume and skill level — our Professional plan starts at $249 per deployment with bulk discounts up to 40%.
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Compliance & Licensing
Are you licensed and compliant?+
Yes. SuccessLink Overseas is licensed by the Department of Foreign Employment, Government of Nepal (License No. 1428/081/082). We are fully compliant with ILO standards and maintain ethical recruitment with zero cost to workers.
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Worker Welfare
Do workers pay any fees?+
Never. SuccessLink follows a zero-cost-to-worker policy. All recruitment fees are borne by the employer. This is audited annually and is core to our ethical recruitment charter.

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